Telecommunication network monitoring.
Routes monitoring and testing.
Statistical analysis of Network.
Preparing network QoS reports.
Confiquration and troubleshooting of Telecommunication network.
Liaison with customers & providing them 1st level technical support.
Addressing and solving issues reported by customers over IM/email.
Managing help desk.
1.Thorough understanding of Networks.
2.Basic idea of voice telephony.
3.Familiarity with general routing plans.
4.Excellent computer skills including windows & MS Office.
5.Fluency in written & verbal communication over English.